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How to Get ufone tax certificate in Pakistan
October 11, 2025 / 0 comment
In Pakistan, Ufone is a major telecommunications provider and, under Section 236 of the Income Tax Ordinance, 2001, Ufone is required to collect Advance Income Tax (AIT) from its customers for various services, such as voice, data, internet, sms, postpaid plans, and others. This deduction appears on your Ufone bills as “tax” or “advance tax.” For many taxpayers salaried people, freelancers, business owners, or exporters, having a ufone tax certificate is essential to claim that tax deduction when filing returns. At eFiling, we guide you step by step on how to obtain, use, and leverage your Ufone tax certificate, how it ties in with your Income Tax registration, Sales Tax Registration, FBR compliance (including IRIS & E-FBR), filer vs non-filer status, and how to avoid common delays or mistakes.
What is a ufone tax certificate?
A Ufone tax certificate is an official document provided by Ufone to its subscribers that indicates how much Advance Income Tax (AIT) has been deducted from the user’s phone/internet/sms, etc., service during a tax year. It serves as proof of tax deducted at source, which you can show to the Federal Board of Revenue (FBR) when filing your Income Tax returns via the IRIS or E-FBR portal.
Important details generally included in Ufone tax certificates:
- Subscriber name, mobile number, or account number
- CNIC
- Total AIT deducted for the period/tax year
- Details of service type (postpaid/prepaid / data/voice, etc.)
- Tax year (for example, July 2024 to June 2025)
Because of this, the certificate is helpful for filer vs non-filer distinctions; non-filers often lose the ability to fully benefit from such deductions or face higher penalties. At eFiling, our Income Tax & Sales Tax Reg & Returns services ensure you have all the needed documents, including your Ufone tax certificate.
Why You Need the ufone tax certificate?
Why it is important:
- To claim the deducted tax as a credit in your annual return, so not paying double tax.
- To avoid FBR notices or penalties for missing documentation.
- For purposes like visa applications, proof of income, financial audits, or when applying for company registration.
- If you have multiple Ufone accounts, or if you are a freelancer or exporter (e.g. under PSEB registration), this document supports your financial records.
- Helps in reconciliation of your bookkeeping & accounting services.
Because this certificate directly reduces taxable income or offsets taxes already paid, getting this right can save you real money.
How to Get ufone tax certificate: Step-by-Step (Online Via Ufone Self Care)
Here are the common steps for obtaining your certificate online:
- Login or register on Ufone Self Care
Visit Ufone Self Care portal https://www.ufone.com/selfcare/app/login/login.php. Use your mobile number / account number and CNIC for verification. - Navigate to the “Tax Certificate” section.
After logging in, go to billing or account settings → Tax Certificate (sometimes called Withholding Tax Certificate or Advance Income Tax Certificate). - Select the tax year or period for which you want the certificate.
For example, Tax Year 2024-25. - Verify account details.
Ensure your CNIC, Ufone account info (postpaid / prepaid) matches your FBR / IRIS profile. - Download or receive the certificate.
Usually in PDF format. Save it digitally, print if needed.
eFiling consultants can guide you through this process as part of our Tax Filing / Income Tax Registration services, to make sure no detail is missing.
Ufone Tax Certificiate via My Ufone App
My Ufone App Now Called (UPTCL– App Up Your Life!)
- Download App: Install the My Ufone app from the Google Play Store or Apple App Store.
- Log In: Sign in using your Ufone number.
- Access Tax Certificate: On the home page, find and click on the “Tax Certificate” tab.
- Select Period: Choose the start and end months and years for the certificate.
- Receive Certificate: Enter your email address and submit the request. The certificate will be emailed to you.
How to Get ufone Tax Certificate: Offline / Customer Care
If, for some reason, you can’t do it online, Ufone also allows physical or in-person requests:
- Visit a Ufone Customer Care Center or franchise.
- Bring your account info (account number), mobile number, and CNIC.
- Request a tax certificate for the required period.
- Fill a request form if needed.
- Ufone usually issues it after verifying your identity.
- Make sure all your account and CNIC details are correct to avoid rejection or delays.
How Ufone Tax Certificate Connects with Other Tax Services & Compliance
This certificate plays a role in many other regulatory processes. Here’s how:
- FBR Verification / IRIS / E-FBR: When filing your tax return using IRIS, you’ll upload or enter the Ufone AIT data. Being a filer ensures that the deducted tax is accounted for.
- Tax Filing: Your return will include details from all withholding sources—banks, telecom, Ufone, PTCL etc. Without the Ufone certificate, you may not fully claim the deduction.
- Sales Tax Registration: If your business uses telecom/internet services, verifying your AIT helps balancing cost.
- Bookkeeping & Accounting Services: For SMEs or startups, maintaining your Ufone certificate as part of your expense & tax records is essential for audits.
- FBR Notices and Appeals: If FBR sends a notice about missing withheld tax, the Ufone tax certificate will help you respond properly.
At eFiling.pk, our FBR Notices & Appeals service often uses this certificate to resolve disputes or audits.
How eFiling Can Make This Easier
At eFiling, we offer services that complement the Ufone tax certificate process:
- Helping you set up Income Tax Registration if you don’t have NTN or need to activate filer status.
- Providing Sales Tax Registration support if your business uses telecom services.
- Assisting with Bookkeeping & Accounting Services to maintain proper expense documentation—including telecom/phone/internet bills, inclusive of Ufone tax certificates.
- Guiding you if you receive FBR notices or appeals related to missing withheld tax.
- Ensuring your certificates are aligned with your IRIS profile (so that Ufone AIT is properly recognized by FBR)
Because we are local and experienced, clients find fewer mistakes, smoother processes, and more savings.
FAQs
An official document known as a Ufone tax certificate details the Advance Income Tax (AIT) that was withheld from your Ufone internet, SMS, mobile, and other service bills over the course of a tax year. It is crucial because it acts as evidence of taxes withheld at the source, which you can use to claim a credit for taxes paid and possibly lower your tax obligation when you file your income tax returns.
Ufone deducts Advance Income Tax on services such as voice calls, internet data, SMS, and postpaid plans in accordance with Section 236 of the Income Tax Ordinance. This withheld tax is credited to FBR on your behalf and shows up as a distinct line item on your monthly bill.
Yes, the tax certificate is used as evidence of taxes already paid (deducted at source). When filing income tax returns via FBR’s IRIS or E-FBR portals, you can attach this certificate to claim adjustments or refunds and avoid double taxation.
efiling offers consulting services to guide clients through obtaining their Ufone tax certificate, ensuring proper tax registrations, filing returns, and resolving any FBR notices or audits related to these certificates.
Conclusion
Obtaining your Ufone tax certificate in Pakistan is an important but manageable task. It is no longer enough to just pay tax; you must secure proof of payment to ensure you receive full credit and stay on the right side of FBR regulations. By following the steps above logging into Ufone Self-Care, checking your account info, downloading the certificate, and aligning it with your Income Tax Filing (IRIS & E-FBR) and builder registration status you can make this work in your favor.
If you want to simplify the entire journey, eFiling is here to assist you from Income Tax Registration, Filer vs Non-Filer guidance, Sales Tax Registration, to responding to FBR Notices & Appeals, and ensuring your Ufone certificate is properly used.
Have any question or need any consultation?